Terms of Service

By accessing or using ZingLime's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service.

These terms apply to all users of the service, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

ZingLime provides a social media scheduling and management platform that allows users to:

• Schedule and publish content across multiple social media platforms
• Analyze social media performance and engagement
• Collaborate with team members on content creation and approval
• Manage multiple social media accounts from a single dashboard
• Access analytics and reporting features

We reserve the right to modify, suspend, or discontinue any aspect of the service at any time with or without notice.

Account Creation

To use ZingLime, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains current and accurate

Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent and warrant that:

• You are of legal age to form a binding contract
• All information you provide is accurate and truthful
• You will maintain the accuracy of such information
• You have the authority to enter into this agreement

You agree not to use ZingLime for any unlawful purpose or in any way that could damage, disable, overburden, or impair our service. Prohibited activities include:

Prohibited Content

• Illegal, harmful, threatening, abusive, or defamatory content
• Content that infringes on intellectual property rights
• Spam, unsolicited advertising, or promotional materials
• Malicious code, viruses, or harmful software
• Content that violates privacy rights of others

Prohibited Activities

• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting our service or servers
• Using automated tools to access the service without permission
• Reverse engineering or attempting to extract source code
• Violating any applicable laws or regulations

User Content

You retain ownership of all content you create, upload, or share through ZingLime. However, by using our service, you grant us:

• A non-exclusive license to use, store, and transmit your content
• The right to display your content as necessary to provide the service
• Permission to backup and restore your content for service continuity

Content Responsibility

You are solely responsible for:

• All content you post, schedule, or share through our platform
• Ensuring your content complies with social media platform policies
• Obtaining necessary rights and permissions for your content
• The consequences of publishing your content

Content Monitoring

While we don't actively monitor user content, we reserve the right to:

• Review content for compliance with these terms
• Remove content that violates our policies
• Suspend or terminate accounts for policy violations
• Cooperate with law enforcement when required

ZingLime's Rights

ZingLime and its licensors own all rights, title, and interest in:

• The ZingLime platform, software, and technology
• All trademarks, logos, and brand elements
• Documentation, tutorials, and support materials
• Analytics, insights, and aggregated data

User Rights

Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to:

• Access and use ZingLime for your business purposes
• Use our API and integrations as documented
• Download and use our mobile applications

Restrictions

You may not:

• Copy, modify, or create derivative works of our platform
• Reverse engineer or attempt to extract source code
• Remove or alter any proprietary notices
• Use our trademarks without written permission

Subscription Plans

ZingLime offers various subscription plans with different features and pricing. By subscribing, you agree to:

• Pay all fees associated with your chosen plan
• Provide accurate billing information
• Authorize automatic recurring payments
• Update payment information as needed

Billing and Payments

• Billing Cycle: Subscriptions are billed monthly or annually
• Payment Methods: We accept major credit cards and PayPal
• Auto-Renewal: Subscriptions automatically renew unless cancelled
• Price Changes: We'll notify you 30 days before any price increases

Refunds and Cancellations

• You may cancel your subscription at any time
• Cancellations take effect at the end of the current billing period
• No refunds for partial months or unused features
• Free trial cancellations don't incur charges

Failed Payments

If payment fails:

• We'll attempt to collect payment for up to 7 days
• Your account may be suspended during this period
• Continued failure may result in account termination
• You remain responsible for all outstanding fees

Uptime and Maintenance

We strive to maintain high service availability, but we cannot guarantee uninterrupted service. We may:

• Perform scheduled maintenance with advance notice
• Conduct emergency maintenance as needed
• Experience temporary outages due to technical issues
• Limit service during high-traffic periods

Third-Party Dependencies

Our service relies on third-party platforms and services, including:

• Social media platform APIs (Instagram, Facebook, Twitter, etc.)
• Cloud hosting and infrastructure providers
• Payment processing services
• Analytics and monitoring tools

Service disruptions by these third parties may affect ZingLime's functionality.

Termination by You

You may terminate your account at any time by:

• Cancelling your subscription through your account settings
• Contacting our support team
• Following the cancellation process in our app

Termination by ZingLime

We may suspend or terminate your account if you:

• Violate these Terms of Service
• Fail to pay required fees
• Engage in fraudulent or illegal activities
• Abuse or misuse our service
• Violate third-party platform policies

Effect of Termination

Upon termination:

• Your access to ZingLime will be immediately suspended
• Scheduled posts may not be published
• Your data will be retained for 30 days for potential recovery
• After 30 days, your data will be permanently deleted
• You remain liable for all fees incurred before termination

ZingLime is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, including:

• Merchantability: The service may not meet your specific needs
• Fitness for Purpose: No guarantee the service will achieve your goals
• Non-Infringement: We don't warrant against third-party claims
• Accuracy: Information and analytics may contain errors
• Reliability: Service may be interrupted or unavailable

We do not guarantee that:

• The service will be error-free or uninterrupted
• Defects will be corrected
• The service is free of viruses or harmful components
• Results from using the service will meet your expectations

To the maximum extent permitted by law, ZingLime shall not be liable for:

Excluded Damages

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Cost of substitute services
• Damages arising from third-party actions

Liability Cap

Our total liability for any claims arising from or related to these terms or your use of ZingLime shall not exceed:

• The amount you paid to ZingLime in the 12 months preceding the claim, or
• $100, whichever is greater

Exceptions

These limitations don't apply to:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Violations of applicable law that cannot be limited

You agree to indemnify, defend, and hold harmless ZingLime, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of ZingLime in violation of these terms
• Your content or activities on the platform
• Your violation of any third-party rights
• Your violation of applicable laws or regulations
• Any false or misleading information you provide

This indemnification obligation survives termination of your account and these terms.

These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these terms or your use of ZingLime shall be resolved through:

• Informal Resolution: First, contact us to resolve the dispute informally
• Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration
• Class Action Waiver: You waive the right to participate in class action lawsuits
• Jurisdiction: Courts in San Francisco, California have exclusive jurisdiction

We may update these Terms of Service from time to time. When we make changes:

• We'll post the updated terms on this page
• We'll update the "Last updated" date
• For material changes, we'll notify you via email or in-app notification
• Changes become effective 30 days after posting
• Your continued use constitutes acceptance of the new terms

If you don't agree to the updated terms, you must stop using ZingLime and may terminate your account.

If you have questions about these Terms of Service, please contact us:

We will respond to your legal inquiries within 30 days.